Physician dispensing & workers’ compensation pharmacy billing

You can hand over the work without handing over control.

Get support with dispensing and reimbursement while keeping sight of the financial results. StreamCare brings software and billing specialists together to help you run the service without coordinating every part yourself.

Request your workflow review

Start with your current workflow, the work you want to hand over, and what you need to see before making a decision.

Find the support you need
For physician practices For independent pharmacies

You want to know things are being handled.

“I sleep well knowing I can trust them.”
Robert M Practice administrator
Excerpt from a StreamCare-published testimonial

01 / Your priorities

Your team already has a full day.

When a prescription creates another inventory question, another claim to follow up, or another number to reconcile, the work doesn’t disappear.

It lands with someone on your team.

You want the service to contribute to your business. You also need to know that the extra income is worth the work it takes to earn it.

Your financial return

Know what you keep.

Look beyond the amount billed. Understand the money collected, the costs involved, and what remains for your practice or pharmacy.

Your team’s time

Keep the work manageable.

Know which tasks stay with your staff and which tasks you can hand over. See how the process works during an ordinary day, including when something needs attention.

Your oversight

Stay informed without chasing.

Understand the results and ask informed questions without personally supervising every step.

You’re trying to build a service you can stand behind, not another operation that depends on your constant attention.

02 / Start with your job

What are you trying to get done?

Start with the work you want to change. Find the service that supports it.

You don’t need to provide your contact details to explore.

Your starting point / 01

You want to start dispensing in your practice.

Before adding a service, you need to understand the setup, the daily work and whether the economics make sense.

Your path Physician dispensing
Review what starting would involve.
Explore dispensing for your practice

Your starting point / 02

You already dispense. You want less to manage.

See what would change for your staff, what would stay familiar, and whether a different arrangement would be worth the transition.

Your path Physician dispensing
Compare your current workflow with the proposed one.
Review your dispensing workflow

Your starting point / 03

You want help getting workers’ comp prescriptions reimbursed.

Keep serving your patients without making claim follow-up another job for your pharmacy team.

Your path Pharmacy workers’ compensation billing
Review how submission and reimbursement support would fit.
Explore your billing support

Your starting point / 04

You need to know whether the service is paying off.

Get a clearer picture of collections, costs and staff effort before deciding what to change.

Your path Start with your practice or pharmacy
Identify the numbers you need to make the decision.
Review the numbers that matter

03 / Your service options

Choose the support that fits your business.

Two services. Different working days. Start with the one that belongs in yours.

Your selected service

A / Your physician practice

Make dispensing fit the practice you want to run.

You want medication available at the point of care. You also want to understand the effect on your staff’s day and your practice’s financial results.

Your service: Physician dispensing

Dispensing software, medication sourcing, inventory support, billing, collections and reporting work together within StreamCare’s physician offering.

Your review should make the daily work concrete: what your staff will do, what StreamCare will handle, and how you will judge whether the service earns its place.

What you’re working toward

A dispensing service you can oversee without coordinating every back-office task.

“easy to use”
Cami D, PA-C Physician-dispensing customer
Read the published testimonial
Review your dispensing workflow

Your selected service

B / Your independent pharmacy

Keep your attention on the pharmacy, not every billing follow-up.

You want workers’ compensation prescriptions to make commercial sense without pulling your team into every billing question.

Your service: Workers’ compensation pharmacy billing

StreamCare works directly with workers’ compensation payers. Pharmacy-specific help screens and dispensing guides support your team’s submission process.

Review how the process fits your pharmacy, what information your team provides, and how reimbursement work is handled afterward.

What you’re working toward

A billing process your team can use, with specialist support pursuing the reimbursement.

“ethical, efficient, and knowledgeable service.”
Elizabeth Pharmacist
Read the published testimonial
Review your pharmacy billing workflow

04 / The tools behind the service

See what supports the work you want done.

You shouldn’t have to decode a product catalog to understand how the service fits together.

Showing support across both service lines.

Customer tasks, supporting products and capabilities, and their applicable service lines.
What you need to do What supports that work Your service
Bring prescription information into the dispensing process.

E-prescribing connectivity. Confirm compatibility with your specific system during the review.

Physician dispensing
Keep the right medications on hand.

Formulary development, sourcing, inventory management and expiration monitoring.

Physician dispensing
Keep medication records traceable.

Medication identifiers, lot and expiration tracking, plus compliance-reporting support.

Physician dispensing
Give your staff the tools to dispense.

Dispensing software, training, scanners, storage, printers and labels.

Physician dispensing
Hand over billing and collection work.

In-house billing operations and supporting technology, within the scope agreed for your service.

Both services
Confirm your scope
Follow the submission steps for your pharmacy.

Help screens specific to your pharmacy software, plus dispensing guides for your team.

Pharmacy billing
Understand the financial results.

Financial information and reporting. Review the particular views available for your selected service.

Confirm during your review

These capabilities support the service lines above. Availability, compatibility and the scope of your arrangement should be confirmed before implementation.

05 / The path through the service

Understand what happens after you hand over the work.

See where your team participates, where StreamCare takes over, and what you will review.

Your physician-dispensing path

Your practice dispenses.

Your staff uses the dispensing process, supported by the relevant software, inventory tools and training.

Billing work follows.

StreamCare handles the billing and collection work within your agreed service.

You review the results.

Use the available financial information to understand the service’s contribution to your practice.

Your pharmacy-billing path

Your pharmacy submits information.

Confirm the claim-submission steps for your pharmacy software before changing the process.

Reimbursement work follows.

StreamCare’s reimbursement team works with payers on the claims it handles.

You review the collections.

Discuss how the resulting collections and applicable fees will be presented to your pharmacy.

The exception matters as much as the routine.

Ask to see what happens when information is missing, a claim needs attention, or your team has a question.

Leave the demonstration knowing where the work goes next and what will require your involvement.

06 / Customer voices

You want to feel confident after making the decision.

Financial visibility. A workable day. People you trust. Here are excerpts from customers describing their experience.

You want the financials in view

“track the financials that drive our profitability”
Robert M Practice administrator
Read published testimonial

You want the service to contribute

“improved profitability”
Cami D, PA-C Physician-dispensing customer
Read published testimonial

You want a relationship you trust

“transparency, compliance, customer service, and financial performance”
Orlando F, MD Physician-dispensing customer
Read published testimonial

You want your team to welcome the change

“I'm so glad our practice made the switch to StreamCare.”
Vickie L, CMA/AAMA Physician-dispensing customer
Read published testimonial

You want to feel that you chose well

“the most impactful decision our pharmacy has made to date”
Elizabeth Pharmacist
Read published testimonial

Selected excerpts from testimonials published by StreamCare. These describe individual experiences, not guaranteed financial results or an independently collected satisfaction study.

07 / Your commercial decision

Know what you keep and what you’re paying for.

You don’t need a bigger reimbursement number in isolation. Understand what the arrangement means for your business after costs.

Your billing partner has a reason to pursue payment.

StreamCare states that its compensation depends on successful collections. Its payment is connected to reimbursement rather than claim submission alone.

Your dispensing costs deserve a close look.

For physician dispensing, StreamCare states that it does not mark up medication costs and is not tied to a single repackager.

Your decision should use the whole picture.

Ask for a written explanation of applicable fees, medication and setup costs, payment timing, and responsibilities when claims remain unpaid.

Compare those terms with the work your team will continue to do.

Collection-based compensation does not make the arrangement cost-free or guarantee that every claim will be paid.

08 / Your workflow review

See the work before you change how you work.

Bring the process you have today. Use the conversation to understand what could change.

Start with your goal.

Are you adding dispensing, improving an existing process, handing over pharmacy billing, or trying to understand the return? Keep the conversation centered on that job.

Walk through the work.

See the relevant service and software. Identify your staff’s steps, the work StreamCare would handle, and how questions would be addressed.

Examine the decision.

Discuss commercial terms and the evidence you need. Identify any number or capability that still needs confirmation before moving forward.

You’re deciding whether the service fits. You don’t need to decide that before the conversation.

09 / Before you decide

Get answers before changing anything.

Your team needs to understand the work, the terms and the handover. Start here.

Will your pharmacy need to replace its software?

StreamCare describes a claim-transmission workflow using your pharmacy software. Confirm compatibility and the submission steps for your particular system during the review.

How much work will remain with your team?

Your review should identify that explicitly. Walk through ordinary tasks and exceptions, then distinguish your responsibilities from the work included in the service.

Do not make the decision on the assumption that your staff will have nothing left to do.

What happens when a claim isn’t paid?

Ask how unpaid and disputed claims are handled, what follow-up is included, and when your team must participate. Review the written terms rather than treating collection-based fees as a payment guarantee.

What should you review before changing providers?

Compare your current arrangement with the proposed one. Include outstanding work, existing commitments, staff training, data access and transition steps.

Understand the handover before ending an arrangement your team still depends on.

How will you know whether the service is working?

Agree on the measures that matter to your business before implementation. Those may include net contribution, collection timing and staff work.

Ask which information the service provides and which costs or time records you will need to supply.

Can your practice or pharmacy use the service?

Have StreamCare confirm availability and fit for your location, systems and intended workflow. Establish the relevant scope before making operational changes.

10 / Your next step

Find out what you can hand over and keep in view.

You have a practice or pharmacy to run.

Start with the work that’s getting in the way. See how the relevant service would fit, what your team would still own, and what you would need to know before deciding.

Prefer a direct conversation?

(904) 323-2273
info@streamcare.com

Request your workflow review

Share your business details and the work you want to change. All fields are required unless marked optional.

Business questions only. Do not include patient information, prescription details or claim documents.

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